Recommended Actions if You've Become a Victim of a Phishing Scam
If You Have Given Out Your Credit, Debit, or ATM Card Information
- Report the incident to the card issuer as quickly as possible.
- Report using toll-free numbers and 24-hour service that many companies have established to deal with such emergencies.
- Request your card issuer close your compromised account number and reissue you a new card with a different number.
- Monitor your account activity and review account statements carefully after the information loss.
- If any unauthorized charges appear, call the card issuer immediately and follow up with a hard copy letter via a traditional delivery service such as the U.S. Postal Service (keep a copy for yourself) describing each questionable charge.
If You Have Given Out Your Bank Account Information
- Report the theft of this information to the bank as quickly as possible.
- Request your bank close the compromised account and re-open a like account with a different number.
If You Have Given Out Your Personal Identification Information
If you believe you have given out personal information such as your name, address, and Social Security number to someone who may use it for fraud:
Contact the three major credit reporting agencies -- Experian, Equifax and Trans Union -- and do the following:
- Request that the agencies place a fraud alert and victim's statement in your file.
- Request a free copy of your credit report to check whether any accounts were opened without your consent.
- Request that the agencies remove inquiries and/or fraudulent accounts stemming from the theft.